Jackpot City Online Casino Review 2024

Best in Canada Jackpot City Review
9.8

EXCL 295 Free Spins + C$1600

Jackpot City Online Casino Review 2024
Jackpot City Online Casino Review 2024
EXCL 295 Free Spins + C$1600
Very Trusted Brand, from 1998
Canadian Licensed & Secure
Owned by Bayton Ltd
Play on Computer, Android, Windows Mobile, iOS
Live Dealers
960+ Casino Games
Page With all Games RTP
Brilliant Loyalty Program
Excellent regular bonuses
Exclusive Bonus 295 Free Spins + C$1600
SaveSavedRemoved 1

Looking for a top-tier Canadian online and mobile casino? Then Jackpot City is a standout choice for Canadian players in 2024.

Established in 1998, Jackpot City boasts an impressive collection of over 960 top-notch games. While some sites might claim they offer only 400 games, this is not accurate; we’ve counted every single one of them. The selection features titles from renowned providers like Microgaming (Games Global), Red Tiger, Pragmatic Play, Evolution Gaming, and NetEnt. Jackpot City has built a robust community, with over 3.5 million members having signed up over the years. Being an extremely popular brand and maintaining such popularity in this competitive industry for many years underscores their ability to offer something exceptional.

The only shortfall is their limited cryptocurrency options available so far.

I started playing there in early 2001 and have been playing ever since. They just keep getting even better with every passing year.

Jackpot City is celebrated for its collection of many of the best online slots, massive progressive jackpots, and one of the largest selections of video poker games online. Additionally, they edge out many competitors with their rich assortment of blackjack, roulette, and other live dealer table games.

They also offer:

  • 24/7 Customer Support
  • License in Canada from Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario
  • Play With Canadian Dollars

Get Our Exclusive 295 Free Jackpot Spins Click Here

It only takes one minute to sign up.

Video Preview of Jackpot City Casino Games

One of my favorite things about playing at jackpot city has always been the many bonuses, promotions and comps you can collect. There is a match bonus nearly every day, and you can spin the Bonus wheel every 2 hours for a chance to win rewards and free spins.

All new members at Jackpot City can get up to $1,600 free via a generous welcome bonus offer. Moreover, the ultimate VIP loyalty program is one of the best I have experienced in my over 20 years of online gambling. JackpotCity goes that extra mile to keep its members happy.

Jackpot City is the exact blueprint of what a top online casino should be, thanks to its sublime gaming collection, generosity in bonuses, and user-friendly gaming platform.

The online casino is also safe & licensed in Canada & Malta. So you can be sure playing at Jackpot City is fair, safe and secure.

Compared to other Canadian Online Casinos, Here's What Makes Jackpot City Stand Out:

  • Multiple Awards Won including Best Casino of The Year 2019 Gold Awards.
  • Over 3.5 million members over the years.
  • Established in 1998 – One of The Most Trusted Online Casinos.
  • Fully Licensed & fair play tested and certified by eCogra.
  • Top Rated Online Casino on OnlineCasinos.net since 2014.
PLAY NOW

Jackpot City Casino Canada Fast Play Info

Casino GamesDeposit & WithdrawalLicense & Security
Instant play
IOS, Android and Online
24 Hours to 6 Days Depending on Withdrawal Methodlicense: Kahnawake Gaming Commission & Malta Gaming Authority (MGA) and iGaming Ontario
Nearly 1000 GamesMinimum Deposit $5 to $20128-bit SSL Encryption
Live DealersMax Deposit NO MAXFounded 1998
RTP On GamesWelcome Bonus: Exclusive Bonus:
On your first four deposits, 100% match up to $400. Total bonus $1600. Plus if you use the link on this page, you automatically get an extra exclusive 295 jackpot Spins.
Owner Bayton Limited
Jackpot City Gaming Section

Jackpot City Games

If you’re looking for an online casino that features the most popular games, Jackpot City is the place to play. The gaming sections in the lobby are neatly divided into categories Slots, Jackpots, Video Poker, Roulette, Blackjack, and All Games

If you are a new member, it can be overwhelming to sift through all the games on offer, so to help new players, we have made an overview below of most types of games you can play at Jackpot City Casino.

Progressive Jackpots

Being the ‘The Home of Jackpots,’ let’s look at the progressive jackpot section. You can win a life-changing amount of cash or a small fortune by playing any of the 88 jackpot games. Of course, the most famous jackpots are Major Millions and the Mega Moolah jackpot slots, both known for paying out big jackpots of over C$10 million to players in the past.

Showing Jackpot City Casino Jackpots

Some of Jackpot City’s jackpots, they can all be played in CA$

Microgaming’s (now Games Global) progressive jackpots have now paid out over one billion dollars in winnings!

Jackpot City progressive jackpot slot games include:

Jackpot Slots:Average Win
Galactic Gold$/€10,000 Starts at
Immortal Romance(New)$/€5,730,619
Queen Alexandria(New)$/€2,000,000 Starts at.
Juicy Joker$/€5,730,619
Book of Atem$/€2,000,000 Starts at.
Fortunium Gold$/€5,730,619
Sherlock Wowpot$/€2,000,000 Starts at.
Cash Splash$/€23,336
Lots a Loot$/€22,778
Treasure Nile$/€91,996
King Cashalot$/€654,283
Fruit Fiesta$/€23,891
Mega Moolah Isis$/€5,730,619
Major Millions 5 reels$/€719,139
Wow Pot$/€13,389
Tunzamunni$/€57,661
Mega Moolah Absolootly Mad Slot $/€1,000,000
Atlantean Treasures$/€1,000,000
Wheel of WishesNo big winners yet!

Slots

Of course, as with any online casino experience, the slots section is the largest. We counted over 830 slot games available at Jackpot City, and that list will keep growing. Most of these slots come courtesy of Microgaming (now Games Global) , Pragmatic Slots, Netent, Red Tiger and Evolution, which are all renowned for dishing out up to 98% pay-out-percentages (RTP) on their slot games.

Showing Jackpot City Online Casino Slots

All the top Games Global slot machine titles are available in the form of 243 ways to win to 1024 ways to win, 9 pay-line, 20 pay-line, and 25 pay-line slots. When breaking these down further, there are 3 reels and 5 reels options.

Games Global is one of the leading online slots providers, so that you can expect nothing but the best 3D and HD animated quality games.

Popular slots on Jackpot City Include:

Some of  the Exclusive Jackpot City Slots:

  • Action Boost™ Gladiator.
  • Anvil and Ore.
  • Lara Croft®: Tomb of the Sun™.
  • 4 Masks Of Inca.
  • Sure Thing Penny Roller.
  • Amazing Link™ Hades.
  • Rubies of Egypt™.

 

Some Slots From 2024 at Jackpot City Casino:

  • Egyptian Tombs
  • 9 Blazing Diamonds
  • 8 Golden Skulls of Holly Roger Mega Ways
  • Book of Kind Arthur
  • Anna Van Helsing Monster Hunters
  • Sherlock & Moriarty
  • Rising Royals™
  • Lara Croft® Temples and Tombs
  • Shogun of Time by Just For The Win

 

The Newest Online Slots at Jackpotcitycasino.com

Xterminate New Online Slot
Xterminate Video Slot
Release Date: 27 March 2024
Provider: Thunderkick Official
Game: Online Slots
Payout: 94.12%
Volatility: H
Platform: PC + Mobile
Magic Lab™ New Online Slot
Magic Lab™ Video Slot
Release Date: 21 March 2024
Provider: Netent
Game: Online Slots
Payout: 96.10%
Volatility: M - H
Platform: PC + Mobile
Banquet of Dead New Online Slot
Banquet of Dead Video Slot
Release Date: 07 March 2024
Provider: Play'n Go
Game: Online Slots
Payout: 96%
Volatility: H
Platform: PC + Mobile
Rogue Rats of Nitropolis New Online Slot
Rogue Rats of Nitropolis Video Slot
Release Date: 05 March 2024
Provider: Elk Studio
Game: Online Slots
Payout: 94%
Volatility: H
Platform: PC + Mobile

Some of the New Slot Games Coming to Jackpotcitycasino.com in March 2024:

Anaconda Uncoiled Online Slot

  • Release Date: 31/03/2024
  • Provider: Rarestone Gaming
  • Payout: 94.89%
  • Volatility: M – H

Easter Eggspedition Online Slot

  • Release Date: 28/03/2024
  • Provider: Play’n Go
  • Payout: 96.29%
  • Volatility: M

Aztec Triple Riches Power Combo™ Online Slot

  • Release Date: 25/03/2024
  • Provider: Gold Coin Studios
  • Payout: 96.24%
  • Volatility: H

Chambers of Ancients Online Slot

  • Release Date: 14/03/2024
  • Provider: Play’n Go
  • Payout: 96.31%
  • Volatility: H

Jack Hammer™ 3: Diamond Affair Online Slot

  • Release Date: 05/03/2024
  • Provider: Netent
  • Payout: 96.08%
  • Volatility: M

Blackjack

The Jackpot City casino has a massive collection of 23 Blackjack games, including real blackjack and live dealer blackjack in its gaming section. In contrast, many other online casinos only have 2-5 blackjack games.

Card sharks like me that love the mix of skill, strategy, and an element of luck will love the multiple variations of blackjack games coming straight to your living room. So practice your optimal strategy, play at your own pace, and pick and choose the variables that suit your gameplay by playing on the Blackjack tables that suit your style.

If you are new to Blackjack and need to learn how to play, you can sign up as a member and practice your game in the free-play mode, or you can also learn to play online Blackjack Right Here at OnlineCasinos.net.

Here are just some of the blackjack variations you can play at Jackpot City:

  • Atlantic City Blackjack
  • Hi Lo European Blackjack Gold
  • Blackjack – Multihand
  • Classic Blackjack,
  • 10-20 Classic Blackjack
  • Sweetheart 16 with 200x Classic Blackjack
  • Noble Diamonds 2000x Classic Blackjack
  • Perfect-it Classic Blackjack
  • Picture-Perfect Bonus Classic Blackjack
  • European Blackjack
  • Double Exposure
  • Premier Blackjack with Lucky Lucky, Premier Blackjack with Buster
  • Vegas Single Deck
  • High Streak
  • Perfect Pairs
  • Live Dealers

Roulette

One of the oldest and most popular casino games to have ever graced the casino floors is Roulette, and it has a dedicated section at Jackpot City. Roulette players can run wild spinning the reels testing strategies like the Martingale and Hollandish on various Roulette tables.

You will find that Jackpot City has eight virtual Roulette games, plus one of my favourite table games, live dealer roulette. Furthermore, one of the virtual games is the Multi Wheel Roulette Gold Series, where you can make inside and outside bets on a single board and spin multiple wheels to increase your chances of hitting your number.

You will find these 9 Roulette variations in the Roulette section:

  • European Roulette Gold
  • American Roulette
  • European Roulette
  • French Roulette
  • Spingo
  • Wheel of Riches
  • Premier Roulette
  • Multi Wheel Roulette
  • Live Dealer Roulette

More Table Game Favourites

Roulette and Blackjack may dominate with their own gaming sections, but there is still a supply of other popular casino games at Jackpot City. From card games, lottery, dice games, and scratch cards, the ‘All Games; section is a maze of popular real money games.

Some of the most popular table games include:

  • Baccarat
  • Craps
  • Keno
  • Scratch Cards
  • Red Dog
  • Sic Bo
  • Bingo

Table Game Poker Games

Under the ‘All Games’ sections, poker fans will be delighted to find an excellent collection of the most popular online casino table games. Test your skills versus the house playing four different variations of table game poker.

However, unfortunately, none of these poker games are available on the mobile casino yet, and you may have noticed the lack of the casino’s favourite Caribbean poker. However, for Caribbean Poker fans, if you are on your mobile, move over to the LIVE casino, and there is a dedicated table.

  • 3 Card Poker
  • 3 Card Poker Multi Hand
  • High Speed Poker
  • Triple Pocket Holdem

Video Poker

Despite the lack of poker table games, Jackpot City makes up for this for poker fans with one of the most extensive Video Poker sections you can find online. Twenty-four variations of Video Poker give plenty of different styles to keep you entertained.

Here are some of the most popular video poker games:

  • Aces & Eights
  • Deuces Wilds
  • Jacks or Better
  • Double Bonus
  • Deuces & Joker
  • Joker Poker
  • Double joker Poker
  • Louisiana Double Poker
  • Hold’em High Hold Series

Tournaments at Jackpot City Casino

Showing Tournaments at Jackpot City Casino

One thing that my wife loves to play is the Tournaments at Jackpot City Casino. They are free to join. However, the prices you can win are not always that high. The top price is mostly around $30, but my wife wins often, and since it is free to join the Tournaments, why not give it a try?

Casino Supported Devices

DevicesSupported Operating System
Laptops & PCs
Windows iOS/Mac Icon

Windows & iOS/Mac

Tablet
Tablet Devices Logo

iOS & Android

Mobile
mobile devices

iOS, Android, Windows

The Mobile Casino & App Version

When playing the Jackpot City mobile casino, you will find that Slots, Blackjack, Video Poker, and Roulette dominate the lion’s share of the games.

There is a downloadable app for iOS and Android devices if you go to the casino site,.

Most of the games come from Microgaming’s Quickfire system, now Games Global, so those with a compatible mobile device can enjoy 3D and HD quality gaming graphics and sound effects designed especially for mobile play while on the move.

You can download the Jackpot City app for any iOS and Android devices. Alternatively, as I always prefer, you can visit the website and play directly through any browser, thanks to the site’s HTML5 technology.

Here is a list of Jackpot City Mobile Games

  • Android
  • iOS
  • Windows PC/Laptop
  • MAC PC/Laptop

Slots

Over 350 mobile slots at the time if this writing including:

  • Blazing Bison
  • Amazing Catch
  • Gates of Olympus™
  • 9 Mask of Fire
  • Amazing link Zeus
  • Gold Rush Express
  • and many more

Roulette

  • American Roulette
  • European Roulette Gold series
  • Live Dealer Roulette

Blackjack

  • Atlantic City Blackjack
  • European Blackjack
  • Classic Blackjack
  • Vegas Single Deck Blackjack
  • Vegas Strip Blackjack
  • Live Dealer Blackjack

Video Poker

  • Aces & Eights Poker
  • Aces and Faces
  • Deuces Wild
  • Deuces Wild Bonus Poker
  • Double Double Bonus Poker
  • Jacks or Better Poker

Progressive Jackpot Slots

  • Cash Splash 5 Reel
  • Major Millions
  • Mega Moolah
  • Treasure Nile

LIVE Casino

To get to the live casino at Jackpot City, you only need to swap from the CASINO section to the LIVE CASINO section that can be accessed at the top of the lobby, both from the desktop and mobile versions.

The Evolution Gaming technology that goes into providing real-time LIVE casino games to players is second to none. In this LIVE dealer suite, you can instantly feel that no expense has been spared, and a lot of thought has been put into providing players with that deluxe vibe you get when playing at a real-life casino.

Features include full-screen sizing, chat functionalities for interaction with the croupiers and dealers, betting board and chip image sizing, bet sizing options, and transaction history. With the screen sizing option, you can play multiple live games simultaneously.

It isn’t just old-school Las Vegas gamblers that prefer to play on the LIVE dealer suites because plenty of younger Canadian adults also favour the thrill of playing at live tables. Evolution Gaming LIVE dealer suite program has, therefore, teamed up with Jackpot City to offer a variety of dealers games, and croupiers, so Canadian players have a wide range of options:

  • Dream Catcher
  • Live Blackjack
  • Live Roulette
  • Baccarat
  • Private Blackjack
  • Casino Hold’em
  • 3 Card Poker
  • Caribbean Stud Poker

Last but not least, Microgaming has long been pioneering the LIVE dealer gaming suits. Therefore, the live dealer’s games are perfect for those who prefer to ditch the Random Number Generators (RNGs) designed to emulate human dealer and croupier results. The state-of-the-art technology designed by Microgaming to allow players to place bets on a live casino table is as good as it gets.

Online Casino Software

The Software Jackpot City Uses

With Microgaming, a major-league online platform provider providing the backend functionalities and gaming system for Jackpot City, the casino has a flawless management system and game provider.

The company designs its new releases (games now from Games Global) to work on a cross-platform basis delivering its software and games over an array of hardware and new technology. The systems are so intelligent that they can stream to the casino, connect with the casino member, and send the exact version of the game needed to provide the highest quality gaming experience according to screen size, hardware, processor capability, make, and model.

You can expect cinematic gameplay, live stream games, and high-tech intelligent delivery to MAC, Windows, iOS and Android devices, giving premium quality gaming to players. Moreover, the software has been designed to ensure that casino players at Jackpot City are given nothing but the best real money gaming quality.

Furthermore, Microgaming is well-known for having its finger on the pulse, looking for new market trends and often releasing new software functionalities and products before other game developers. With the help of incredible market research and on-the-ground scouts, Microgaming always seems to know what is coming next in technology and adapts its new releases to take full advantage.

How Many Games do They Release

Microgaming has sold its game portfolio to Games Global. On average, Games Global releases between 3 to 5 new casino games in Canada per month. Most notably, creating sequels to popular games of the past by improving their features, game functionality, and overall look.

Games are designed not just for real money players but even for those that want to use the free play functionalities at Jackpot City with no reduction in quality. That means free play players can expect the same gaming experience that a real money player will receive.

Technology they use on the online casino games:

  • Microgaming Casino Platform technology
  • Cross-Platform technology
  • Latest technology and research
  • Secure Random Number Generators (RNGs)
  • Game Providers you will find at Jackpot City casino are Netent, Red Tiger slots, Pragmatic and Evolution Games.

That being said, I would like to see some slots from Hacksaw Gaming.

Safety and Trustworthiness

Security and Trustworthiness

The Jackpot City casino has gained over 3.5 million players by guaranteeing absolute safety, security, and proper recognition via licensing.

For starters, there is no way a significant software and game provider company like Microgaming and Games Global, with many government gambling licensees worldwide, will deal with an online casino that breaks the rules! So this should give anyone considering playing at Jackpot City peace of mind.

The casino is also a trusted member of eCogra, which means every game is tried and tested for integrity and fairness before release and randomly checked regularly to ensure that they are running according to strict fair standards. The Microgaming(now Games Global) slot games promise up to 97% payout percentages.

Next, Jackpot City uses uncrackable Random Number Generators (RNGs). These RNG algorithms mimic human/real-life results using advanced mathematics to create the same randomness, probabilities, and variations of a live game. Each game will have its RNG algorithm regularly updated or changed to ensure 100% integrity of gaming results. Plus, as time goes on, the RNG companies are creating increasingly advanced versions.

Licensee Information

The Jackpot City Casino licensee information

As for licensing, one of the online gaming industries’ most trusted licensing bodies, Canadian Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario, and Malta Gaming Authority (MGA) is responsible for ensuring the casino stays within its strict guidelines always.

See Jackpot City owners licensee information

Baytree Ltd is licensed by the Canadian Kahnawake Gaming Commission, license number: 00812 (issued 3rd August 2016)

Alcohol and Gaming Commission of Ontario(AGCO) and the iGaming Ontario (iGO)

On top of this, Jackpot City holds a license with the Malta Gaming Authority MGA in EU-

Bayton Limited is The Licensee holder for Jackpot City Casino.
ADDRESS: 8, Villa Seminia, Sir Temi Zammit Avenue, Ta’ Xbiex, XBX 1011, Malta
EMAIL ADDRESS: info@cybergamingconsultants.com
CONTACT NO.: 21319493

Lastly, all customer details are kept private and safe by the latest in firewalls and security technology. Financial grade hardware and software act as a barrier between the casino’s servers and the World Wide Web. This means all personal details and banking information are kept safe and secure at all times.

These systems are of financial quality, and it is no surprise considering the amount of money that runs through the casino industry, that casinos such as Jackpot City have very high-security standards!

  • ECogra Integrity Testing
  • Regularly tested and updated RNG Algorithms
  • KGC & MGA Licensed and regulated
  • Financial grade firewalls and security system
  • No risk of personal details or banking details being exposed

 Read more about licensed online casinos

Responsible Gambling at Jackpot City Casino & Tools

Jackpot City Casino, like many reputable online casinos, emphasizes responsible gaming and provides tools and resources to assist players in maintaining control over their gambling habits. Here are some of the responsible gambling tools and resources typically offered by Jackpot City Casino:

  1. Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control how much they can deposit into their casino account during specific periods.
  2. Self-exclusion: If players feel the need to take a break, they can request a temporary suspension of their account for a specific period. During this period, they won’t be able to log in or play.
  3. Account Cool-off: Players can take a short break from the casino, usually ranging from 24 hours to several weeks. During this time, access to the account will be restricted.
  4. Activity Statements: Players can access their gaming history, which includes details about deposits, bets, wins, and losses. This transparency helps players track and manage their gambling activity.
  5. Links to External Resources: Jackpot City typically provides links to Canadian organizations and helplines specializing in gambling addiction, such as ResponsibleGambling.org,  Gambling Therapy, ConnexOntario and others.
  6. Underage Gambling Prevention: Ensuring that underage users cannot access the platform is a part of the responsible gaming policy. This includes age verification checks and tools to help parents restrict access to the platform for minors.
  7. Tips and Advice: The responsible gaming section often provides tips and advice for players to gamble responsibly, such as setting time limits, not chasing losses, and gambling only with funds they can afford to lose.
  8. Training for Staff: To ensure early identification and better assistance, the casino trains its customer support staff to recognize signs of problem gambling.

How to set Your Deposit Limit

First login to your Jackpot City account.

Click/Tap on Banking in the Navigation Bar:

  1. Follow Screenshot 1 below:

Screenshot guide how to set deposit limit at Jackpot City

Next Follow Screenshot 2 below:

Setting Deposit Limit Jackpot city Casino Screenshot 2

Once the above steps have been completed, you’re all set and have established your deposit limit at Jackpot City Casino.

It’s crucial for players to be aware of these tools and utilize them when necessary. If you or someone you know needs help with gambling addiction, please visit our responsible gaming page for more information and resources.

Jackpot City Bonuses and Promotions

The Bonuses and Promotions

New Players Welcome Bonus – Exclusive Bonus:

As a new player, when you sign up, you get access to a full suite of free games to play. If you decide to get involved in the real money tables, then you can take full advantage of 4 part Welcome Bonus that can earn you up to C$1,600 worth of free bonus cash + 295 Exclusive Free Jackpot Spins added to your bankroll. You must use the link on this page to get the exclusive bonus GO HERE.

✓ It only takes one minute to sign up.

Your Exclusive 295 Free Spins plus $1600 Match Bonus Offer.
Must use link on this page to get the free spins
Offer 1 - 295 Free Spins + 100% up to $400
Offer 2 - 100% up to $400
Offer 3 - 100% up to $400
Offer 4 - 100% up to $400
Purchase $20 or more, the bonus will automatically be credited to your casino account.Wager Requirement 70x The Bonus Amount T&C apply
GET BONUS HERE

Wagering Requirements

The welcome deposit bonus and free spin have wagering requirements attached to them. So before you can cash out your winnings, you need to wager them.

Regular Bonuses

Regular bonuses are given away via email at the drop of a hat. Members get offered all manner of extras. As you would expect, deposit match offers free spins, free credits, free credits, or spins to play selected games, double or triple loyalty point offers, and much more. You never know what the next email promo may hold. There are also the expected weekend and mid-week match bonus giveaways. Plus, the icing on the cake is the chance to win 5-star rewards – these include expensive gadgets, cruise getaways, and being whisked off to exotic locations.

Jackpot City Loyalty Program

Under the loyalty program, it is easy to keep track of your current points and how many points are redeemable. You will also find Loyalty Specials, tier benefits, and more.

Right off the bat, when you join Jackpot City, you’re gifted a starting balance of 2,500 loyalty points, landing you a spot in the bronze tier of their VIP program.
The VIP program has a structured tier system consisting of six levels: Bronze, Silver, Gold, Platinum, Diamond, and the exclusive Privé (which is by invitation only). From my experience, you will likely be offered to join the exclusive Privé club once you reach the Diamond tier. This club promises enhanced bonuses, special event access, and a tailored assistance experience.

How do you climb these levels? Simple! Earn loyalty points every time you place a bet. Plus, for every 5,000 points, you can convert them into casino credits. This is additional free money, adding to the regular bonuses you can already claim.

Here’s a breakdown of the points needed for each loyalty level:

  1. Bronze: 0 – 2,499 points
  2. Silver: 2,500 – 11,999 points
  3. Gold: 12,000 – 49,999 points
  4. Platinum: 50,000 – 124,999 points
  5. Diamond: 125,000 – 2,147,483,646 points
  6. Privé: Exclusive invitation”

VIP Rewards

VIPs get better rewards the further they climb up the VIP ladder. Prize giveaways, free spins, free credits, and personalized VIP support as well as casino managers. Customized promotions and gifts are all part of the parcel. When you start to climb each level, each wager you make accumulates a more significant number of loyalty points, making it easier to rise to the next level and get even more benefits. Get to Platinum and Diamond levels, and you can expect the full high roller red carpet treatment.

Here are the VIP Loyalty Points Tiers in a Table

Loyalty VIP LevelRequired PointsLevel BonusDaily Specials Points
Bronze0-2,4990%n/a
Silver2,500-11,9993%25%
Gold12,000-49,9996%50%
Platinum50,000-124,9998%75%
Diamond125,000-2,147,486,64612%100%
PriveOn Invitation Only15%120%

As you climb the loyalty tiers, the points you accumulate from your wagers also see a boost.

So, if you were to collect 100 bonus points at the Bronze tier,  when you reach Diamond, this would jump to 112 points. Additionally, there are designated ‘Daily Special’ games where you can garner even more loyalty points.

It’s essential to note that any points acquired from these tier upgrades and daily game specials are considered bonus loyalty points.”

Customer Services & Contact Info

Customer Services

Jackpot City has a 24/7 support team on hand to deal with any questions, account difficulties, and on rare occasions, any faults with the games being offered. To contact the support, you can email their support desk, or if you would like to speak to someone immediately, there is an easy access live chat facility.

support@playersupportcenter.com

Phone: 1-800-768-1946

Live Chat

The Jackpot City official Canadian website: www.jackpotcitycasino.com/canada/
Terms and conditions: www.jackpotcitycasino.com/terms/

Languages

English, Français, Español, Deutsch, Polski, Česky, English (EU), Latviešu, Svenska, Suomi, Japanese, Ελληνικά, Norsk, Русский

Banking Info

Banking

With over 3.5 million customers to cater for deposits and withdrawals, you can only imagine just how sophisticated the Jackpot City payment system is. The casino has spared absolutely no expense on fraud detection teams, verification procedures, and a system that makes sure that fraudsters do not stand a chance at getting one over on the casino empire.

All transactions are direct connections with their respective financial institutions. Physical and paper transactions are run through teams that have had full background checks, and there are multiple levels of escalation to ensure all paper transactions such as cheque payments are processed safely.

For online transactions, 128-bit SSL security connects customers to their financial provider to authorize transactions, and then, in turn, another encrypted transaction is made from the financial provider to the casino. This is all done in lightning fast time through encrypted virtual tunnels that are unbreakable.

  • 128-bit SSL security
  • Fraud detection teams
  • Vigorous security checks

Currencies

Canadian dollars, US dollars, Euros, Australian dollars, New Zealand dollars, , Japanese yen, Swedish kronor, Russian rubles, Swiss francs, Indian rupees, Brazilian reals, and Polish zlotys

Deposits

There are few deposit methods that Jackpot City does not accept in all honesty. Some of the common ones such as PayByPhone are missing, unfortunately, but aside from that, you cannot fault how far out of their way the casino big have gone to make it easy to deal with the financial side of things when it comes to funding your casino play.

Here are all the popular deposit methods available

VISA
VISA
MasterCard
MasterCard
Interac Logo
Interac
VISA Debit
VISA Debit
Mastercard Debit
Mastercard Debit
Paysafecard Logo
Paysafecard
Bitcoin Logo icon
Bitcoin
Cryptocurrency Logo icon
Cryptocurrency
MuchBetter Logo
MuchBetter
Maestro
Maestro
iDebit
iDebit
NeoSurf Logo icon
NeoSurf
Entropay
Entropay
Instant Payments Logo Icon
Instant Payments
Direct Bank Transfer
Direct Bank Transfer
flexepin Logo Icon
Flexepin
Giropay
Giropay
Eco Card
Eco Card
Fast Bank Transfer
Fast Bank Transfer
eCheck
eCheck

Deposits are instant, although some payment methods such as check ma take a couple of days to clear before they are credited to your casino account.

Withdrawals

Withdrawal methods at online casinos are sometimes more limited than deposit options. If you choose a deposit method that doesn’t support withdrawals, you’ll need an alternative to cash out. In such instances, using Interac—a reputable financial brand in Canada—is a recommended option. Alternatively, you can opt for a cheque.

Here are all the withdrawal methods available:

VISA
VISA
Interac Logo
Interac
MuchBetter Logo
MuchBetter
VISA Debit
VISA Debit
eCheck
eCheck
Paysafecard Logo
Paysafecard
Bitcoin Logo icon
Bitcoin
Cryptocurrency Logo icon
Cryptocurrency
NeoSurf Logo icon
NeoSurf
flexepin Logo Icon
Flexepin
iDebit
iDebit
Entropay
Entropay
Fast Bank Transfer
Fast Bank Transfer
Instant Payments Logo Icon
Instant Payments
Direct Bank Transfer
Direct Bank Transfer
Eco Card
Eco Card

Withdrawal Times:

  • E-Wallets: 24 to 48 hours MAX (Usually instant)
  • Cheques: 14 to 32 business days
  • Debit/Credit Cards: 2 to 6 business days
  • Bank Transfers: 3 to 7 business days

Withdrawal Limits
All progressive jackpot wins have no withdrawal limits. For other games, the withdrawal limits are as follows: In Ontario, there is no withdrawal limit. However, in the rest of Canada and the world, the limit is set at $/€4000 per week if your winnings are five times or more than your total deposits.

Pending Time

All withdrawal requests usually have a pending period of 24-48 hours. During this time, players can reverse their withdrawal request.

Verification Checks:

For certain withdrawal amounts, Jackpot City may require players to submit verification documents (like ID, proof of address, etc.). This is a standard practice at all licensed casinos to ensure security and prevent fraud.

Two Decades Playing at Jackpot City Casino: A Glimpse of My Journey

I started on my journey with Jackpot City Casino in early 2001. Reflecting on that era, the game options were limited, and while the quality wasn't top-notch, it wasn't disappointing either. I nostalgically recall the slight delays due to slower internet connections then. Yet, what's fascinating is that some classic jackpot slots, such as Lots A Loot and King Cashalot, have withstood the test of time and are playable even today.

Fast forward to the present, and the evolution of Jackpot City is palpable. The interface is more dynamic, boasting swifter game speeds, engaging live dealer sessions, enhanced security protocols, mobile optimization, a diversified game library, and many more exciting slot features.

Recently, I've been playing these slots at Jackpot City, Cat Clans 2 Mad Cats (New Slot) & WowPot Mega—with the current jackpot being at record high and has surpassed the $34 million mark (average win amount is $ 5,620,575.00) . Their live dealer blackjack and roulette tables also never fail to captivate me.

Over these two decades, I've experienced the highs of significant wins and the lows of losses. Yet, throughout this rollercoaster, the casino's integrity has remained consistent. They've always ensured prompt payouts, and their customer support has been exemplary. This consistency and commitment make Jackpot City Casino an enduring favorite of mine.

Our Jackpot City Player Tips:

  • Check bonuses and promotions: Jackpot City is known for offering a variety of bonuses, especially for new players. Be sure to read the terms and conditions for each bonus, including the wagering requirements, before claiming it. You can find the terms and conditions on the Jackpot City website or in the app.
  • Choose games wisely: Jackpot City has a vast collection of games, predominantly from Microgaming now(Games Global), but also from Evolution Gaming, NetEnt, and other providers. Familiarize yourself with the games' RTP (return to player) percentages, and try to opt for those with higher values. You can see each  providers list of slots games and RTP here:
  1. Microgaming Slots & RTP
  2. GamesGlobal All Games & RTP
  3. All Pragmatic Slots & RTP
  4. Netent All Slots & RTP
  5. Red Tiger All Slots & RTP
  • Mobile gaming: Jackpot City offers a mobile-friendly website and a dedicated app. Decide which experience you prefer. As with all mobile gaming, make sure you're on a secure network, such as your home Wi-Fi network or a mobile hotspot. To check the security of a public Wi-Fi network, you can use a VPN or a hotspot shield.
  • Practice with free games: Before diving into real money games, take advantage of the free demo versions available. This can help you understand game mechanics without risking your funds.
  • Set a budget: Decide on a gambling budget and stick to it. It's easy to get caught up in the excitement, but setting limits ensures you won't spend more than you can afford.
  • Customer support: Familiarize yourself with the casino's customer support options. Jackpot City typically offers live chat, email, and phone support. If you encounter issues or have questions, don't hesitate to reach out.
  • Payment methods: Review the available deposit and withdrawal methods. Choose a method that's convenient for you and be aware of any potential transaction fees or withdrawal limits.
  • Safety and security: Always ensure your connection to the casino is secure (look for HTTPS in the address bar). This is particularly important when entering sensitive information or making transactions. You can also enable two-factor authentication (2FA) on your Jackpot City account to add an extra layer of security.
  • Responsible gaming: Always play responsibly. If you feel you might be developing a gambling problem, seek assistance or use the casino's responsible gaming tools, such as deposit limits, session limits, and self-exclusion.
  • Stay updated: Online casinos, including Jackpot City, regularly update their game offerings, promotions, and features. Check their promotions page or subscribe to their newsletter to stay informed.

The Drawbacks

  • The drawbacks when I play at Jackpot City are that they don't have slot games from Elk Studios and PlayNGo, so I am still hoping they will get them one day.
  • It would be nice if the 'set deposit limit' was a little easier to find. However, you can use our easy guide here.
Reasons to Play

Review Summary and Why Play at Jackpot City?

The real question is, why not play at Jackpot City casino? Moreover, there are not that many alternatives out there when it comes to quality, trust and such a positive deluxe customer experience.

It is one of the leading online casinos in Canada and around the world. It has been around for over two decades, learning and developing its casino for its Canadian customers.

Every aspect of the casino has been fine-tuned over the years. Microgaming, (Now Games Global), Red Tiger, Pragmatic Play, Evolution Gaming, and Netent. provides the most up-to-date games and casino software technology. You can rest assured that these leading game providers are always ahead of the game in the real money online casino industry.

With such a reputable platform backing up the marketing and gaming operations, you can be sure that Jackpot City will always have the most up to date gaming technology.

So if you are looking for the perfect blend of safety, integrity, and technology with the chance to win life-changing jackpots on some of the most entertaining real money games online, then you certainly cannot go wrong with Jackpot City Canada.

Firstly, it is hard to find any other online casino that can beat Jackpot City’s excellent welcome bonus offer, regular bonuses, and superb VIP loyalty program. Secondly, all these bonuses will help you increase your chances of winning more cash and help you play your favourite casino games longer. Thirdly, and most importantly, Jackpot City has been going strong since 1998 and is still one of the most popular Canadian places to gamble, which tells a lot about the site’s quality.

Commonly Asked Questions About Jackpot City Casino

Does Jackpot City Take Canadian Players?

Yes! Jackpot City Casino is licensed by the Canadian Kahnawake Gaming Commission as well as the Alcohol and Gaming Commission of Ontario (AGCO). It accepts players from all over Canada.

How Can I Get The Welcome Bonus From Jackpot City?

It’s simple, use this link to go to the Jackpot City website and sign up, when you then make your first deposit you will automatically get your exclusive bonus and 80 free spins.

What Makes Jackpot City One of The Best Online Casinos?

Trust! Jackpot City launched in 1998 as one of the internet’s first gambling sites. They have had over 3.5 million members! Since 1998 and still going strong, and that says a lot about how good they are. The mobile version is also straightforward to use and works perfectly.

GET JACKPOTCITY BONUS HERE

Ratings

9.8 Total Score
Our Conclusion and Rating

Jackpot city has been around since 1998 and still going strong, it is one of the most trusted brands in the online casino business.

9.8Expert Score
Usability in Jackpot City Casino Test
10
Trusted & Licensed and Fairness Check
10
Game Selection
9.2
Slot Machines
9.5
Live Dealer Casino Test
10
Software Providers Check
9.5
Mobile & Apps Test at Jackpot City Casino
10
Bonuses & Promotions
10
Payment Option at Jackpot City Test
9.5
Bonus and Loyalty Programs
10
Sound Test
10
Graphic Test
10
Management
10
Customer Support for Players Test
10
9.8User's score
Trusted & Licensed and Fairness
10
Game Selection
9
Mobile Compatible Test
10
Bonuses & Promotions
10
Live Dealer Casino Test
10
Customer Support Rating
10
PROS
  • Very Trusted Brand, from 1998
  • Canadian Licensed & Secure
  • Owned by Bayton Ltd
  • Play on Computer, Android, Windows Mobile, iOS
  • Live Dealers
  • 960+ Casino Games
  • Page With all Games RTP
  • Brilliant Loyalty Program
  • Excellent regular bonuses
  • Exclusive Bonus 295 Free Spins + C$1600
CONS
  • No Mahjong or PaiGow
  • No PlayNGo, PlayTech or NYX games
  • Restricted countries, UK, AU, Denmark, USA, Spain
  • The Bonus Wagering Don't Count on Sic Bo, Craps, Baccarat, Casino War & Red Dog.

Compare Similar Online Casinos to Jackpot City:

LogoCasinoBonusPlay & Review
Compare Lucky NuggetLucky Nugget 4.5/5150% up to $200 + EXCL 140 Free Spins


VISIT SITE
Review

Compare Spin Casino LogoSpin Casino 4.5/5$1000 + EXCL 170 Free Spins


VISIT SITE
Review

Compare Gaming Club LogoGaming Club 4/5$350 + EXCL 50 Free Bonus Spins


VISIT SITE
Review

Compare River Belle LogoRiver belle 4.5/5$€800


VISIT SITE
Review

Nicky Smith, Editor at OnlineCasinos.net, also fact-checked this review.

  1. 4.9
    Trusted & Licensed and Fairness
    100
    Game Selection
    90
    Mobile Compatible Test
    100
    Bonuses & Promotions
    100
    Live Dealer Casino Test
    100
    Customer Support Rating
    100

    My husband and I have been playing here for over ten years now; it still our favorite online casino.

    + PROS: Always been paid Bonuses and comps a nice Games are fair
    - CONS: I am from Canada, but on travel to the US, we were not able to play :(
    Helpful(0) Unhelpful(0)You have already voted this
OnlineCasinos.net
Logo
Register New Account